Castle Roofing has the dedication to provide customers with the education and care they deserve when making the decision to purchase a new roof.
We also want to ensure that Castle Roofing has the infrastructure to provide the level of service you expect during and after the roofing process. We understand what it takes to make our customers happy. We are proud to say that more than half of our business comes from customer referrals.
The Roofing Process
The first step is to gather information about your wants and needs. We want to learn about the products and systems you are currently using along with goals you have. As a roofing contractor, understanding your goals for the project is crucial. We take the time to understand your project goals and explain the benefits and limitations of what you currently have.
Next, we will present product options that fit your vision. It is our goal to help you completely understand the process and products that go into a home improvement project.
We are always prepared with product samples and information to help you compare and contrast. We will help you customize the options to suit your budget once you have an idea of what products you are interested in. You’ll have an understanding of the functionality that is needed and we will get an understanding for the look and aesthetics you’re trying to achieve.
Our next step will be to do a careful inspection of the exterior areas you plan to improve, take measurements, and draw up a proposal. This proposal will include the materials and labor needed to complete the process.
The next step is to sit down and explain the proposal to you and answer any and all questions. We want you to have a full understanding so that you understand all of the components involved in your project. A full understanding is the only way to be entirely confident about your purchase.
We also explain what to expect during the process along with the warranties you will receive, and any coupons or financing offers applicable.
Installing the Roof
Once you decide to move forward, we will schedule the start date. We will leave you with detailed information outlining what to expect while we are working on your roof. We let you know whom you can contact with questions while we are working at your home too.
Our mission is to leave your home in better condition than we found it. We make ourselves available to you throughout the process to ensure that you are completely satisfied.
We are experts in all things roofing!
- Repairs – No job is too big or too small!
- Emergency Assistance – Tarp service during severe weather and a partner in tree removal service.
- GAF Master Elite™ Contractor
- National Roofing Contractors Association
- Home Builders Association